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Terms & Conditions
Welcome to Panduranga Silks, an online saree store. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
Product Information
- We make every effort to provide accurate product descriptions, colours, images, measurements and other details.
- Slight colour variations may occur due to photography, lighting and individual screen settings.
- All products are subject to availability.
- Product details may be updated or changed without prior notice.
Ordering
- By placing an order on our website, you agree to purchase the selected product at the displayed price.
- An order confirmation will be provided after successful order placement.
- Panduranga Silks reserves the right to cancel an order in case of product unavailability, incorrect product information or other genuine circumstances.
Pricing & Payment
- All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.
- Product prices may change without prior notice.
- Payment can be made using the payment methods available on our website.
- Applicable shipping charges, if any, will be displayed during checkout.
Shipping
- Orders are shipped to the delivery address provided by the customer during checkout.
- Delivery timelines may vary depending on the destination, courier service and other circumstances.
- Panduranga Silks is not responsible for delays caused by courier services, natural events or circumstances beyond our control.
- If the package appears damaged or tampered with at the time of delivery, please contact us immediately and retain the package and packaging materials.
Return / Exchange Policy
- Return or exchange is applicable only in case of damage or wrong product received.
- A clear and uninterrupted unboxing video is mandatory for any return or exchange request.
- The request must include the order details and the complete unboxing video showing the issue.
- Requests without a proper unboxing video may not be accepted.
- Colour variations caused by lighting or screen settings will not be considered a product defect.
Intellectual Property
All content available on the Panduranga Silks website, including product images, photographs, text, logos, graphics and other materials, belongs to Panduranga Silks or its respective owners and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed or used for commercial purposes without prior written permission.
Limitation of Liability
Panduranga Silks will not be responsible for losses, delays or damages arising from circumstances beyond our reasonable control, including courier delays, technical issues, natural events or incorrect information provided by the customer.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes relating to the website or purchases from Panduranga Silks shall be subject to the applicable courts and jurisdiction in Tamil Nadu, India.
Changes to Terms
Panduranga Silks reserves the right to update or modify these Terms & Conditions whenever required. Any changes will become effective once they are published on this page.
By using our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
For any questions regarding these terms, orders or policies, please contact Panduranga Silks through the contact details provided on our website.
